Legal
Privacy Policy
How Konfident Kall AI collects, uses and protects the information you share through this website.
Last updated: October 22, 2026
1. Introduction
This Privacy Policy explains how Konfident Kall AI (“Konfident Kall AI”, “we”, “us” or “our”) handles personal information collected through this website. We provide an AI receptionist solution that answers business calls, captures inquiries and helps move callers to the right next step. Real estate is our first featured industry, and we also work with other businesses that rely on incoming calls.
This policy covers visitors to our website, people who contact us, and people who book a live demo.
2. Information we collect
We only collect the information you choose to give us, plus limited technical information that is generated when you use the website.
Contact form: your full name, email address, phone number (optional), company or team name (optional), the type of business you run, the topic you would like to discuss, your message, and your consent to be contacted about your request.
Demo bookings: the details requested by our booking calendar, such as your name, email address, phone number and your selected date and time.
Phone calls and messages: if you call us or we speak by phone, email or text message, we keep a record of the conversation details needed to respond to you.
Technical information: information your browser sends automatically, such as your IP address, browser and device type, and pages visited, which our website platform uses to deliver and secure the site.
3. How we collect information
Directly from you, when you complete our contact form, book a live demo, call us or email us.
Automatically, through cookies and similar technologies used by our website platform (see section 7).
4. How we use your information
To respond to your questions and requests.
To schedule, confirm and hold your live demo, and to send related reminders or updates.
To understand your business needs so we can discuss the right setup with you.
To follow up about our services after you have contacted us or booked a demo.
To operate, maintain and protect our website.
To meet our legal obligations.
We do not sell your personal information.
5. Contact forms, inquiries and demo bookings
When you submit our contact form, your details are stored as a contact record in our customer relationship management (CRM) system so that our team can review your request and follow up. When you book a live demo, your booking details are stored in our scheduling system and CRM so we can confirm and run the demo.
Our contact form asks you to confirm that Konfident Kall AI may use the details you provide to respond to your request. Please do not include sensitive personal information in your message.
6. Communication by email, phone and text message
If you give us your email address or phone number, we may contact you by email, phone call or text message about your request or your demo booking.
You can ask us to stop contacting you at any time by calling us on 310-323-1130 or by replying to any message we send. Message and data rates may apply to text messages.
7. Cookies and similar technologies
Our website is built and hosted on a third-party website platform that may use cookies and similar technologies that are needed for the site, forms and booking calendar to work and to keep them secure.
We do not currently use third-party analytics or advertising tracking tools on this website. If we add them, we will update this policy. You can control or delete cookies through your browser settings; some parts of the website may not work properly if cookies are blocked.
8. Third-party services
We use trusted service providers to run our website and business, including:
Our website, form, scheduling and CRM platform, which hosts this website and stores form submissions and demo bookings on our behalf.
Email, phone and text messaging providers that we use to communicate with you.
Calendar and scheduling tools that we use to manage demo bookings.
These providers process information on our behalf and only as needed to provide their services to us. Their own privacy policies also apply to the services they provide.
9. Data storage and security
Information you submit is stored in the systems of our website and CRM platform provider. We use reasonable administrative and technical measures, such as limiting account access to authorised team members, to protect personal information. No website or online storage is completely secure, so we cannot guarantee absolute security.
10. Sharing and disclosure
We share personal information only:
with the service providers described in section 8, so they can provide their services to us;
when required by law, legal process or a request from a public authority;
to protect our rights, our users or the public; or
as part of a sale, merger or transfer of our business, in which case the information would remain subject to this policy.
11. Data retention
We keep your information for as long as needed to respond to your request, run your demo and follow up with you, and as required for our legitimate business or legal purposes. When it is no longer needed, we delete it or make it anonymous.
12. Your privacy rights and choices
Depending on where you live, you may have the right to:
ask what personal information we hold about you;
ask us to correct or update your information;
ask us to delete your information;
ask us to stop contacting you; and
make other requests allowed under the privacy laws that apply to you, for example the California Consumer Privacy Act for California residents, where it applies.
To make a request, contact us using the details below. We may need to verify your identity before acting on a request, and we will not treat you differently for exercising your rights.
13. Contact us about privacy
If you have questions or concerns about this Privacy Policy or how your information is handled, please contact Konfident Kall AI or Us:
14. Children’s privacy
This website is intended for businesses and is not directed at children under 13. We do not knowingly collect personal information from children.
15. Changes to this Privacy Policy
We may update this Privacy Policy from time to time, for example when we change how the website works or the services we use. The updated version will be posted on this page with a new effective date.
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